State Farm® Insurance Agent Robert James
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
dwayne mitchell
March 20, 2026
5
out of
5
rating by dwayne mitchell
"Jordan Did a fantastic job. He was very knowledgeable and he took his time to explain everything to make sure I understood exactly what I was getting , and I really do appreciate that."
We responded:
"Thank you for your kind review of State Farm Agent Robert James’s Team. We appreciate it!"
Honey Butler
March 20, 2026
5
out of
5
rating by Honey Butler
"Thank you Paula the best customer service ."
We responded:
"Honey, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Robert James’s Team is just a call or email away!"
J Goodwin
March 20, 2026
5
out of
5
rating by J Goodwin
"Always friendly and informative"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Antrice W. Alexander
March 18, 2026
5
out of
5
rating by Antrice W. Alexander
"Cieonte Miles a help in time of need. I have never met her and my agent was out of the office she provided punctuatal service in a time of need. She was very professional, courteous and reassured me we would get the task done. Although I'm not her client she kept her word and followed up to ensure the service was fulfilled. I am thankful and grateful for her and the team as they work together to meet the needs of their clients. Ms. Miles you are appreciated. Thank you"
We responded:
"Hello Antrice, thanks for your feedback on Paula. She is an exceptional team member who listens carefully and helps provide services that will benefit each customer's individual needs. We are happy to have you as our customer!"
Misha Ford
March 17, 2026
5
out of
5
rating by Misha Ford
"I want to extend a sincere thank you to the State Farm Robert James Office team—especially Cieonte—for an outstanding client experience. I appreciate your time and patience."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Robert James’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Vijay Krishna
March 9, 2026
5
out of
5
rating by Vijay Krishna
"I had a really great experience with State Farm. Cieonte Jeanine Miles helped me review and change my insurance policy and made the whole process very easy. She clearly explained all the options and helped me find the best coverage for a great price. She was patient, professional, and guided me through everything step by step. Really appreciate her help and highly recommend working with her!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Orville P. Campbell
March 6, 2026
5
out of
5
rating by Orville P. Campbell
"It was a pleasure working with Paula Jordon. She was very attentive and responsive and assisted us with securing excellent coverage at an affordable cost. Working with her was easy and the process rather very pleasant. I wouldn’t hesitate to recommend Paula and her team."
We responded:
"Orville, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Asiablu Wilson
March 5, 2026
5
out of
5
rating by Asiablu Wilson
"Ms.Paula Jordan is truly amazing ! Go to her!! She was very patient and efficient!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
NaomiSerrita
March 4, 2026
5
out of
5
rating by NaomiSerrita
"I would like to thank Debby. Debby is the best agent EVER! Her perseverance and willingness to go the extra mile to help get the best service and rates is what has keeps me here at State Farm. Thank you Debby. S.Simom"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Austell to know that you had such a wonderful experience with us here on State Farm Agent Robert James’s Team."
GFJ
March 4, 2026
5
out of
5
rating by GFJ
"Yanis Fausto was very knowledgeable and patient with me. Did not try to oversell me on any other product I needed. He saved me money I was otherwise wasting. Thanks for your professionalism."
We responded:
"Thank you so much for the 5-stars, GFJ! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Joseph Udeh
March 4, 2026
5
out of
5
rating by Joseph Udeh
"Excellent Customer service."
We responded:
"Thank you for the fantastic review, Joseph! We are always here to help with your insurance needs here in Austell . "
Lavata Carter
February 27, 2026
5
out of
5
rating by Lavata Carter
"I love my State Farm agent Paula. She is very detailed and dedicated. She makes sure to look for ways to save me money or find great deals. She keeps me informed."
We responded:
"Lavata, thank you for your wonderful review of State Farm Agent Robert James’s Team!"
Mikhail Grigoryev
February 24, 2026
5
out of
5
rating by Mikhail Grigoryev
"Great service, and special thanks to Debby S. for helping me navigate through complexities of insurance with patience and great human attitude. Definitely recommend!"
We responded:
"Mikhail, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Jovan Franklin
February 20, 2026
5
out of
5
rating by Jovan Franklin
"Paula was great. Very knowledgeable and professional."
We responded:
"Thank you for the 5-star review, Jovan! Here on State Farm Agent Robert James’s Team, we are proud to serve our community and appreciate your recognition. "
shakeitha
February 20, 2026
5
out of
5
rating by shakeitha
"I really really appreciate, Paula for always being there for me and my family. She always help us out and keep us up on everything with our insurance. She's always nice and polite and always explain everything to me. She's a beautiful person inside and out, the best agent I've ever had. Thank You, Paula Shakeitha Anderson"
We responded:
"shakeitha, thank you for your wonderful review of State Farm Agent Robert James’s Team!"
Donald Stoddert
February 20, 2026
5
out of
5
rating by Donald Stoddert
"Worked with Jordan James to get a better deal on my auto ins. He did an excellent job, and through his professionalism, attention to detail, he achieved the best results. Very satisfied with his service."
We responded:
"Thanks so much for the amazing review, Donald! We really appreciate your support here in Austell . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Robert Wilson
February 19, 2026
5
out of
5
rating by Robert Wilson
"Great customer service"
We responded:
"Hello Robert thanks for your 5 star review. We really appreciate your business and value you as a customer!"
kevin castillo
February 17, 2026
5
out of
5
rating by kevin castillo
"Outstanding service, quick responses, and clear communication. My State Farm agent (yanis) makes insurance simple and easy. Highly recommend!""
We responded:
"Wow, thank you for the 5-star review, kevin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Sha Mone't The Golden Goddess
February 17, 2026
5
out of
5
rating by Sha Mone't The Golden Goddess
"The ladies were very polite and helpful!"
We responded:
"Sha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert James’s Team here in our Austell office. "
Journey2Radiance
February 12, 2026
5
out of
5
rating by Journey2Radiance
"I am writing to share my feedback regarding the exceptional service I have received from Paula. Since we first spoke in 2025, Paula has consistently demonstrated impressive knowledge of both renters and life insurance policies, ensuring they perfectly align with my current life stage. She has gone above and beyond to support me, and her level of expertise remains just as remarkable now in 2026 as it was when we first met. I highly recommend that she be considered for a promotion. She is a true asset to the company, and I believe a more senior role would allow her to continue growing while sharing her excellent skills with the broader organization."
We responded:
"Thanks so much for the amazing review, Journey2Radiance! We really appreciate your support here in Austell . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Rocio Herrera
February 2, 2026
5
out of
5
rating by Rocio Herrera
"Despues de mucho tiempo regrese con Claudia exelente servicio"
We responded:
"Thank you for the fantastic review, Rocio! We are always here to help with your insurance needs here in Austell . "
J C
January 21, 2026
5
out of
5
rating by J C
"A great help and peaceful experience with Ms.Jordan, I really appreciate you and id highly recommend!"
We responded:
"Thanks so much for the amazing review, J! We really appreciate your support here in Austell . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert James’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Austell . "
Mario Luna
January 21, 2026
5
out of
5
rating by Mario Luna
"Claudia Maravilla is the best agent i have found, been doing business many years with her, always top service, 5 star, give her a call she will do the impossible to make your experience smooth an headache free!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert James’s Team. "
Sandra E
January 21, 2026
5
out of
5
rating by Sandra E
"Paula has been my agent for a few years and she’s AMAZEBALLS. She’s always so helpful and always willing to find ways to save me money (which I appreciate). Thankful for her."
We responded:
"Thank you for the fantastic review, Sandra! We are always here to help with your insurance needs here in Austell . "
Lisa Brown
January 21, 2026
5
out of
5
rating by Lisa Brown
"Robert James State Farm is amazing. I dealt with Jordan, Felicia, and Paula today and was handled with so much care and knowledge. They made switching easy."
We responded:
"We are grateful for your 5-star review, Lisa! Thanks for taking a moment to share your positive rating of State Farm Agent Robert James’s Team here in Austell . "