State Farm® Insurance Agent Robert James

"It was so easy to change my insurance. Jordan was thorough and answered all my questions. He helped me save money and I appreciate everything he did."

"I am incredibly disappointed with the service from this state farm agency. I had used them for my car insurance and had used the multiple products promotion [where one can insure other personal items] to get a discount on my car insurance. I had asked the agents multiple times if my IPad would qualify and they confirmed it would. So, I paid the initial premium to insure it. However, just before the payment for my car insurance, they notified me that my IPad would not qualify for the promotion. This happened 2 days prior to my bill payment and when I tried to check with them if there were other personal items they can use, the agents were not responsive at all. Considering that it was a mistake on their part [despite me checking with them multiple times] and bringing it up just a couple of days before payment was due; I would have expected them to be responsive. So, I will not be continuing my insurance policy with them and would advice others to stay away as well."

"Paula Jordan is always friendly and amazing!"

"I have a really great experience with Paula every time we have communicated she is always nice and very knowledgeable about my questions and concerns ❤️"

"Felicia really went above and beyond to help me. Thank you for great service"

"Paula is the best and so patient. Superior customer service, which is hard to receive these days. Call Paula and she’ll get you great rates and better insurance coverage"

"More than pleasant experience speaking with Paula to get my questions answered."

"Paula was amazing! She was quick, friendly, and got the job done efficiently. She made the entire process easy and stress-free with her professionalism and positive attitude. I truly appreciate her excellent customer service and would highly recommend her to anyone needing assistance. Thank you, Paula!"

"I’ve been working with this office over the past year and a half. Paula is who helped me with getting my policy started. We worked together to find all of the discounts I qualified for and I was able to get the best rates compared to other companies. Today I called the office because of an issue with my premium, Paula called me back within 20 minutes to inform me that the issue has been resolved. I would highly recommend working with this office! Thanks again, Paula!"

"The staff was friendly, knowledgeable, and professional. Thanks so much for your help.
Jackie-Mold Experts of Atlanta LLC
Restoration Experts of Atlanta LLC"

"Amazing person always ensuring I have peace of mind when I have my car insurance"

"Amazing service! Makes me feel safe and secure knowing I have this insurance :)"

"Had a great experience with Paula and the Robert James Team in converting all my insurance to State Farm. It's been awhile but we are back. Thank You!!!"

"Felicia R. was super friendly to work with and made switching to State Farm a pleasant experience for me. 10 out of 10 for her."

"yanis was very helpful and very kind very good at his job"

"I’ve had an excellent experience with State Farm for over 3 years. Paula goes above and beyond to help and make everything easy for you. She takes the time to explain the different coverages so that you understand what you’re purchasing. I also have Home Owners Insurance with State Farm and I’m happy with the coverage."

"Cici was amazing, I’ve been meaning to leave a review. When Cici assisted me during a difficult time for me, she was patient and understanding. She truly went above and beyond assisting me with the task at hand. She was genuine and even shared a little about herself to create a connection. Definitely need more agents like Cici, that’ll take care of their customers and has amazing customer service skills."

"Paula is perfect!!!!"

"Love my girl Paula!!!! She helps me out every time! I always get exceptional service! ❤️"

"I always speak with Paula because she have patience and takes time out to make sure your policy is setup correctly and you have everything you need. I love the professionalism she provides and the exceptional customer service."

"It was a good experience, no complaints from me."

"Jordan Did a fantastic job. He was very knowledgeable and he took his time to explain everything to make sure I understood exactly what I was getting , and I really do appreciate that."

"Thank you Paula the best customer service ."

"Always friendly and informative"

"Cieonte Miles a help in time of need. I have never met her and my agent was out of the office she provided punctuatal service in a time of need. She was very professional, courteous and reassured me we would get the task done. Although I'm not her client she kept her word and followed up to ensure the service was fulfilled. I am thankful and grateful for her and the team as they work together to meet the needs of their clients. Ms. Miles you are appreciated. Thank you"