State Farm® Insurance Agent Robert James

"Paula was absolutely amazing ! She provided me with great customer service and information I was not aware of. In addition she put my mind at ease. Will definitely be working with her again."

"Great service from Yanis and very knowledgeable. Help me understand my coverage."

"I've been a loyal customer of Robert James State Farm for years, and I can't say enough about the fantastic customer service I've received! My go-to contact is Paula Jordan, and she truly is exceptional always going above and beyond to help me. I feel valued and well taken care of every time I reach out! received! My go-to contact is Paula Jordan, and she truly is exceptional, always going above and beyond to help me. I feel valued and well taken care of every time I reach out!"

"Paula Jordan is so amazing and always Willing to help you with anything I really appreciate her. Thank you"

"Excellent customer service 👏🏽 👌"

"Robert was very knowledgeable and helpful. He was able to answer all questions I had. Im very comfortable with the service. I was able to save a good amount. Excellent!!"

"Thank you State Farm for Paula. She has been the best. A God send and angel she recommended a supplemental policy that I didn't think I needed but only a few months later I had to use it. I thankful for her kindness, promptness, and patience. When I call she answers and responds as if I'm her only client. Overall outstanding agency and we are pleased !!"

"I stopped by to get a quote for a new car and Paula was absolutely great. Very informative and extremely helpful."

"Very good and personal service! Paula has always been so kind and helpful with any issues I have had."

"I want to Thank Paula so much for taking time out to setting up my policies and communicating/explaining everything throughout the process. She gave exceptional customer service & answered all my questions, returned missed calls right away & she did not hang up unless I was completely setup and Happy with the rates. You are Awesome Paula!!"

"Ms. Paula was great, she was recommended to me by my girlfriend and she helped quote me for my car insurance. She was very helpful, and responsive. She helped me move over to Statefarm. Highly recommended!"

"My experience with Paula has always been outstanding. She is highly knowledgeable about the different coverages available and provides thoughtful, well-informed recommendations tailored to individual needs. Beyond her expertise, Paula consistently delivers exceptional customer service. She is professional yet personable, always remembers prior conversations, and ensures each client feels valued and respected. She truly goes above and beyond to make the process smooth and reassuring. I would not hesitate to recommend her to anyone seeking excellent service and guidance."

"Let me just say, that I've been a faithful SF customer for almost 20 yrs & I've talked to numerous people otp from MS. to GA, bt until I had the pleasure of speaking with Ms. Paula Jordan, I'd NEVER received such immaculate & professional service/help, until one sweet day, she answered the call. She has the most calming & reassuring voice, as patient as she can be & will not end the call, until her customers ate satified! Ms. Paula is the epitome of what customer service should ALWAYS be in this line of business & i'm almost certain that she is as sweet in person, as she is otp. Ms. Jordan you are simply a treasure & definitely deserve the biggest raise out of everyone I've ever spoken to, in this company, period! Thank you for your patience & professionalism, always."

"Had a great experience, Belen was able to get me a great deal on my car insurance. Been a customer for years, they always have great customer service. Would recommend!"

"Felicia is very patient and willing to go the extra mile to help customers. She is definitely an asset to the office and deserves a raise. Robert James is personable and friendly unlike some owners who avoid interaction. I recommend this State Farm office for all your insurance needs."

"Awesome experience. Paula is the best. Her attention to details is amazing. She answers her phone most of the time, except when busy. But she always return calls. I will always recommend statefarm, especially because of Paula's great customer service. Besides, they have great coverage"

"This agency is the best. Paula is an absolute joy to work with and I appreciate her immensely. Always willing to work with you , whatever your concerns. Thank you for your outstanding support."

"Ms. Jordan was very helpful and amazing. She helped me start up new insurance which is absolutely awesome. She also answered every question that I had. She definitely has a new loyal customer now!"

"Great customer service 10/10"

"I have always had a great experience with Mrs.Debbie Snodgrass. Debbie is very personable, she is polite and she is very knowledgeable. No matter the issue I may be having Debbie is always patient and she never rushes through the call. As long as it takes to answer my questions she isn’t there’s. Thank you so much for your excellent customer service Debbie."

"Paula was amazing, she helped us every step of the way. There was no rush at all; she made the entire process easy and was excellent with communication."

"Ive worked with Paula at this location for YEARS!! She's very knowledgeable about the available coverages, provides great recommendations, and has the best customer service. She's so sweet and personable, remembers previous conversations, and truly makes you feel like a person and not a policy number. I highly recommend!!"

"Yanis Frausto was great , his customer service skills are phenomenal, and he’s very patient!! 10/10 would definitely recommend !!"

"Felicia Row is always great with communication and is helpful every time I call.. if she is not a manager she should be soon!"

"I have been with the Robert James State Farm agency for over 8 years, and my experience has been consistently excellent. I want to highlight Claudia Maravilla, Account Manager, for her outstanding service. Claudia demonstrates exceptional knowledge of insurance policies and always goes above and beyond to ensure I understand my options and receive the coverage that truly fits my needs, along with all the available discounts. She is always responsive, never ignores calls or messages, and maintains a positive and professional attitude at all times. Claudia is truly an asset to this agency."