State Farm® Insurance Agent Robert James

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Ace

May 8, 2025

5 out of 5

"Helped me find other insurance options for my vehicles in a timely manner"

We responded:

"Thank you for your feedback! We’re glad we could assist you promptly in exploring insurance options for your vehicles. It’s always our goal to provide efficient, thoughtful service tailored to your needs. We appreciate the opportunity to serve you!"

Yami Pacheco

April 25, 2025

5 out of 5

"I worked with Belen Valle. She is such a sweetheart & understanding person. She helped me throughout every step in my state farm quote. It feels good to also have a good Spanish speaking person that can understand 100% my situation. I would definitely recommend her."

We responded:

"Thank you for sharing such a wonderful review! We're so glad to hear that Belen was able to assist you so thoroughly and with such understanding. It's truly rewarding to know that she could connect with you and help you navigate every step of the process in a way that felt personal and comfortable. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you."

Tiajuana Brantley

April 15, 2025

5 out of 5

"I worked with Paula Jordan and she was so helpful and amazing. She was very patient with me and she was very informative when I need question answered. I definitely recommend this location if you want professionalism. Thank you, Tia Brantley"

We responded:

"Thank you for sharing such a positive review! We're delighted to hear that Paula Jordan provided you with exceptional service. Her patience and informative approach are exactly what we strive for in supporting our customers. We truly appreciate your recommendation and are grateful for the opportunity to serve you."

Susan Grigsby

March 31, 2025

5 out of 5

"I have had the pleasure of working with Paula Jordan on several occasions, and each experience has been exceptional. She consistently strives to ensure that I have the best coverage possible. She takes the time to thoroughly understand my needs and provides policy options that not only maximize my coverage but also help me save money. Her dedication to her clients is evident in every interaction, making the process smooth and easy."

We responded:

"Thank you for your wonderful feedback! We're delighted to hear that Paula has consistently provided exceptional service and helped you find the best coverage while saving money. Her dedication to our customers truly makes a difference, and we appreciate you taking the time to share your experience. We'll be sure to pass along your kind words to Paula!"

Marshaun Blake

March 21, 2025

5 out of 5

"In a world full of automation. I can't begin to describe how much of a relief it is to have a problem, issue, or question regarding a bill or policy etc. And when I call Debbie answers the phone. Not to slight anyone else. But She is patient, she listens, and the she explains. She is knowledgeable about everything I have had to ask for help with. I truly appreciate her. Thank you Mr Marshaun J Blake"

We responded:

"Thank you for sharing your experience! We’re so glad to hear how much you appreciate Debbie’s patience, knowledge, and willingness to help. Providing personal, attentive service is what we strive for, and we’re grateful to have Debbie on our team. We truly appreciate your kind words and your trust in us!"

Ruby Valdez

February 24, 2025

5 out of 5

"I had an amazing experience working with Yanis at State Farm! He went above and beyond to find me the best policy at a great rate. He was knowledgeable, patient, and made the entire process smooth and stress-free. I truly appreciate his professionalism and dedication to helping me get the coverage I needed. Highly recommend Yanis to anyone looking for excellent service and great insurance options!"

We responded:

"Thank you for sharing your wonderful experience! We're delighted to hear that Yanis provided exceptional service and made the process smooth and stress-free for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs!"

Brent and Bev

February 13, 2025

5 out of 5

"Paula has been great! Very responsive and easy to work with."

We responded:

"Thank you for your feedback! We're so glad to hear that Paula has been responsive and easy to work with. We appreciate you choosing us and are always here to help!"

Rodolfo Dominguez

January 23, 2025

5 out of 5

"Belen always helps me and makes things simple and fast 5 stars all the way !!"

We responded:

"Thank you so much for the five-star review, Rodolfo! I'm so pleased to hear that Belen has been helpful and efficient with her service! We're happy to assist you whenever you need it. "

carolyn campbell

January 16, 2025

5 out of 5

"Outstanding service and great savings! I can’t say enough great things about Paula Jordan, my State Farm Insurance agent, not only was Paula professional and knowledgeable but she went above and beyond to review my policy and find me significant savings. Thanks to her effort, I’m now saving $105 a month on my automotive insurance premium. A huge relief for my budget. Paula made the entire process smooth and stress-free, explaining everything clearly and ensuring I understood my options. Her dedication defining the best coverage and the best price truly impressed me. If you’re looking for an insurance agent, who genuinely cares about their clients and works hard to get you the best deal, I highly recommend Paula Jordan. Paula, thank you for your excellent service."

We responded:

"Thank you for your kind words and for sharing your experience with Paula! We're thrilled to hear that she provided outstanding service and helped you find significant savings on your auto insurance. Paula is dedicated to ensuring our customers receive great coverage at a great price, and we’re so glad she made the process smooth and stress-free for you. We appreciate your recommendation and your trust in our team! If you ever need anything, we’re always here to help."

SATORIA COACH BROWN

January 9, 2025

5 out of 5

"TODAY! DEBBY MADE MY RETURN AFTER A DECADE WITH ROBERT JAMES STATE FARM INSURANCE ! AN AMAZING TRANSITION! VERY INFORMATIVE AND DETAILED OUTSTANDING PROFESSIONAL SKILLS"

We responded:

"Thank you for your kind words and for trusting us with your insurance needs once again! We're delighted to hear that Debby made your return such a smooth and positive experience. Her dedication to providing detailed and professional service truly shines, and we’re glad it left such a great impression. If you need anything, we’re here to help—welcome back!"

Tracey Brown

November 18, 2024

5 out of 5

"I had a question about my premium increase, and Belen Valle was helpful in explaining everything clearly. She even introduced me to a program that could save me an additional 10%, which I really appreciated. Excellent customer service—thank you, Belen."

We responded:

"We're happy to hear about your positive experience, Tracey! Thank you for taking the time to acknowledge Belen's efforts. I'll make sure she sees your very kind message! We're here to help, so let us know if you need anything else! "

Jasmine Nesbeth

October 23, 2024

5 out of 5

"Belen Valle has always been so much help to me with any an everything I need done."

We responded:

"Thank you for your kind words! We're thrilled to hear that Belen has been so helpful with all of your needs. Our team is dedicated to providing exceptional service, and we’re glad that Belen continues to deliver. We appreciate your trust and look forward to assisting you in the future! "

Rock Daniells

May 5, 2025

5 out of 5

"I have been working with Miss Paula Jordan on all my State Farm issues and questions. She is Awsome and allways a great help She also has a great attitude and personality and is very perfessional."

We responded:

"Thank you so much for taking the time to share your kind words! We're truly grateful to hear that Paula has provided you with such outstanding service. Her professionalism, positive attitude, and commitment to supporting our customers are exactly what we strive for every day. We'll be sure to share your feedback with her and the entire team. We appreciate your continued trust in us!"

John Doe

April 21, 2025

5 out of 5

"Paula Jordan is a GREAT human!. She helped us with things we didn't even ask about, she fixed everything, not to mention she's a GREAT personality. Super glad she's there. Everyone needs a Mrs. JORDAN, and if they did, there would be only happiness."

We responded:

"Thank you so much for your heartfelt review! We're thrilled to hear that Paula went above and beyond to assist you, not only with what you asked but with additional support as well. Her wonderful personality and dedication to her work truly shine through, and we're so glad to have her on our team. Your kind words are greatly appreciated, and we will be sure to pass them along to Paula."

Regenia Turner

April 9, 2025

5 out of 5

"I had the pleasure of speaking with Paula Jordan. Paula was very informative with the insurance I inquired about and recommended ways to bundle and save money. Paula was also kind and patient with me through the process. She explained things to my understanding which brought me comfort of knowing I was choosing the right plan for me and my family."

We responded:

"Thank you so much for sharing your experience! We're thrilled to hear that Paula was able to provide you with such helpful and thorough guidance. Her ability to explain things clearly and her dedication to finding the best options for you and your family truly exemplify the level of service we aim to provide. We appreciate your trust and are grateful to have had the opportunity to assist you."

chris golden

March 25, 2025

5 out of 5

"ms.paula helped me out real bad when it came down to get my car insurance right and at a reasonable price she the goat fr real respectful and understanding really doing her big one"

We responded:

"Thank you for your awesome feedback! We’re so glad to hear that Ms. Paula was able to help you get the right coverage at a great price. She truly goes above and beyond for our customers, and we’re lucky to have her on the team. We appreciate you trusting us with your insurance needs!"

Bladimir Castro

March 18, 2025

5 out of 5

"Since day one I had a lot of questions and those questions have been answered, even when is just one question to adapt and change my personal budget, always available and ready, gotta say that Claudia Maravilla treats me more like a friend than a costumer and I'm thankful for that."

We responded:

"Thank you for sharing your experience! We're so glad Claudia has been there for you every step of the way, always ready to help. It’s wonderful to hear that she makes you feel valued and supported. We appreciate you!"

Ijeoma Nwakanma

February 27, 2025

5 out of 5

"So far Robert James State Farm location has taken good care of me these past years. Thank you."

We responded:

"Thank you for your continued trust in our team! We're grateful for the opportunity to serve you over the years and look forward to being here for you whenever you need us."

luther james

February 24, 2025

5 out of 5

"Paula Jordan has stellar customer service and works diligently to get you the best quote possible! She goes above and beyond to make sure you are satisfied with her service and I truly appreciate her! I would advise anyone who is looking for home or auto insurance to come see Paula at State Farm!"

We responded:

"Paula and our entire State Farm team love going the extra mile when needed for our customers. I'm glad to hear she was able to provide you with exceptional service and help to bundle your Home and Auto Insurance. Thank you for the review! "

Paulette Henry

February 8, 2025

5 out of 5

"If you're looking for huge savings on your auto and home insurance, I would recommend Robert James State Farm agency in Austell. I recently switched insurance company, and I am very happy with the extra savings and lower premiums on our policies. Claudia did an excellent job in saving us money. She was professional, friendly and also knowledgeable. Her response to our concerns were quick and she made the whole process so smooth. I highly recommend Robert James State Farm agency."

We responded:

"Thank you for sharing your experience! We're so glad to hear that Claudia provided excellent service and helped you save on your auto and home insurance. She takes great pride in making the process smooth and ensuring our customers get the best coverage at the right price. We appreciate your recommendation and are always here to help!"

Michelet Josil

January 14, 2025

5 out of 5

"Paula did an amazing job helping with my claim"

We responded:

"Thank you for sharing your review! If there is anything else we can do to help with your insurance please let us know."

Alondra Lopez

January 14, 2025

5 out of 5

"I came in today and Paula took care of me she was very sweet and helpful!"

We responded:

"Thank you for sharing your experience! We're so glad to hear that Paula provided you with such sweet and helpful service. She truly enjoys assisting our customers, and your kind words mean a lot. If there's anything else you need, don’t hesitate to reach out!"

Maisha Otway

December 5, 2024

5 out of 5

"Here’s a polished review for Claudia Maravilla: I had an excellent experience with Claudia Maravilla from State Farm, Robert James Agency. I reached out early in the morning with a concern, and before the day even started, Claudia had already called me and provided a resolution. She was incredibly patient, clear, and handled my concerns with care and diligence. Things don’t always go perfectly, but Claudia’s swift and professional approach made all the difference. Her dedication to ensuring a quick and seamless resolution was truly amazing. I highly recommend her and the team for their exceptional service. Let me know if you’d like any changes!"

We responded:

"Thank you for sharing your outstanding experience with Claudia! We’re thrilled to hear how her swift and professional approach made such a positive difference for you. Claudia’s dedication to addressing concerns with care, clarity, and diligence truly embodies the level of service we strive to provide. Your recommendation means so much to us, and we’ll be sure to share your kind words with Claudia and the team. We’re here whenever you need us!"

Mary Anne Fritz

November 15, 2024

5 out of 5

"Paula is fantastic. She definitely knows her job. She took the time necessary to resolve my dilemma and get a great outcome. With her knowledge she new who to contact and didn’t just stop with one explanation."

We responded:

"I'm so glad to hear it, Mary! Thank you for taking the time to share your positive experience with Paula! We're very fortunate to have her on our team, and I'm happy to hear you're pleased with her assistance. Feel free to let us know if you have any questions about anything or need further assistance! "

Mary Rodriguez

October 15, 2024

5 out of 5

"Excellent service and prices."

We responded:

"Thanks for the review! Please feel free to let your friends and family know about our State Farm office as well! "